I went in to Radiance curious about Botox as I've been wanting to learn more about it and have it done. I walked in and they could not have been more kind and compassionate. I was incredibly nervous about the procedure and did not want to feel pain, they were very understanding, walked me through the entire procedure, made me feel at ease and offered to put a topical numbing agent where the injections would happen. The nurse who did my Botox injections far exceeded my expectations. I will continue to recommend people to visit Radiance Medspa and be open and honest as they are incredibly accommodating. :)