Policies

Reservations and Arrival Times

Please arrive 15 minutes prior to your appointment so that you may relax, enjoy a complimentary tea or coffee, and complete any paperwork necessary prior to your treatment. This will aid us as we do our best to ensure we begin your appointment as scheduled. We will do everything we can to accommodate late arrivals, however, if we do not have enough time to provide a quality treatment without impacting other patient appointments, we may need to cancel your appointment and reschedule.  Late arrival cancellations will be charged a $75 fee.

Changes, Cancellations, and No Shows

All appointments must be secured with a credit card.  A 24-hour notice is required for any appointment changes or cancellations.  A cancellation fee of $75 will be charged for any no shows and for any changes or cancellations made within 24 hours.  Appointments that require advance deposits are subject to otherwise specified cancellation policies listed below.  Any outstanding late fees on your account will need to be paid at the time of your next re-booking.

Deposits

Appointment deposits are required at the time of booking for services that require a large amount of time on our schedule.  Appointment deposits are non-refundable and serve to reserve our medical staff and our equipment specifically for you and your treatment.  Any changes or cancellations to these appointments without the required amount of notice will forfeit the deposit in its entirety.  Appointments may be changed without penalty as long as the minimum amount of notice is provided, per the table below.

Service Non-Refundable Deposit Required Min Change /Cancellation Notice Required
Laser Liposuction Payment in Full 2 Weeks
Coolsculpting Payment in Full 48 Hours
Lasers and Vivace Payment in Full 48 Hours
Permanent Makeup Payment in Full 48 Hours
Juvederm $300 24 Hours

Payments

Payments must be made in full at the time services are rendered.  We accept Cash, All Major Credit Cards, Checks with valid ID, and valid Gift Cards.  We also accept Care Credit and GreenSky patient financing for patients who wish to finance their purchases.  A returned check fee of $35 will be charged for any returned checks.

Expirations

All service purchases expire 12 months after the date of purchase and are non-refundable and non-transferrable.

Refunds

All sales are final.  This includes purchases of products and services as well as appointment deposits.   If you no longer wish to use your appointment deposit towards the intended treatment, it will become a credit, good for 12 months from the date of purchase, for use towards other Medspa products or services.

Our prices are subject to change without notice.

To view our policies in full please click here.